Privacidade

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This policy covers podbot.fun — the store, run by podbot LLC, Miami, Florida. What podbot the device hears, sees and stores is governed by the device privacy notice you accept when you set it up.

What we collect

To take and fulfil an order: your name, email address, shipping address, what you bought and how you paid. Card and wallet details go directly to Stripe and never reach our servers; Stripe processes them under its own policy. For Solana payments we record the public transaction reference, the paying wallet address and the amount — these are also public on the blockchain. If you sign up for news, your email address. If you use the “?” chat, the questions you type.

What we use it for

Processing, shipping and supporting your order; emailing you about it (confirmation, shipping and tracking, changes to the ship window); answering your questions; keeping accounting and warranty records; preventing fraud. With your consent, emailing you podbot news — every such email has an unsubscribe link. We don’t sell your information and we don’t use it for advertising.

Who else sees it

Stripe (payments and fraud screening), Resend (email delivery), Cloudflare (hosting, the order store, and the AI model that answers the “?” chat), the address-lookup service that suggests addresses as you type (Photon/OpenStreetMap or Radar — it sees what you type in the address field, not your name), and the carrier that ships your order. Each processes data only to provide its service to us.

Cookies and storage

Your bag, your colour choice and your payment-method choice live in your browser’s own storage, not on our servers. We use no advertising or tracking cookies. Traffic measurement, when enabled, is Cloudflare Web Analytics, which sets no cookies and doesn’t fingerprint you. Signing in to the owner’s order desk sets one session cookie; customers never see it.

Retention

Order records are kept for the warranty period plus what accounting law requires (typically seven years), then deleted. Unpaid checkouts are deleted after seven days. Chat questions aren’t stored beyond answering them. News sign-ups are kept until you unsubscribe.

Your rights

You can ask to know what personal data we hold about you, to correct it, to get a copy, or to delete it, and you can object to how we use it, by emailing hello@podbot.fun (we operate online only, so email is our request channel; reply to any order email works too). We verify requests against the order details and answer within 30 days, and we never treat you differently for exercising a right. We do not sell your personal information and do not share it for cross-context advertising, so there is no “Do Not Sell or Share” choice to make. Residents of California, the EU/UK and other places with privacy laws have the rights those laws give them; we honour them regardless of where you live. We don’t knowingly collect data from anyone under 18.

Security and changes

Data moves over HTTPS and is stored with Cloudflare and Stripe under their security programmes; we keep access to the order desk to the people who ship orders. If this policy changes we’ll post the new version here with a new date.