Support
A person answers. Email hello@podbot.fun with your order number — we reply within two business days, usually the same day. Or reply to any order email.
Where is my order?
Pre-orders ship in the window on your confirmation; you get a tracking link the day it leaves.
Cancel or change an order
Any time before it ships: full refund, or change colour, edition, memory, storage or address.
Returns
30 days from delivery, in the original box with all contents.
Warranty
One year on the device, 90 days on the holder and cord. How to get service.
Questions.
You pay now and your podbot is reserved in the first titanium run. Ships holiday season 2027 – spring 2028. Cancel for a full refund any time before it ships, and you have 30 days after delivery to return it.
Only what sits on top: podbot has the Action button; podbot Superheavy has a digital crown with its guard, Apple Watch Ultra-style. Same chip, display, cameras, body, colours and options.
Flat per order: $19 in the US, $29 to Canada, $39 elsewhere. Taxes are included in the price.
Card, Apple Pay, Cash App Pay, Link, Klarna or Affirm — or USDC, SOL or YZY / PODBOT / ANSEM on Solana, by scanning a QR from Phantom or any Solana Pay wallet.
Yes, until it ships — reply to your confirmation email with the change.
No — the box has podbot, clear holder, USB-C cable. The woven cord is sold separately.
No. podbot is its own device on Wi-Fi with its own agents; you talk to it directly. A phone is only for the first setup.
Yes — a one-year limited warranty on the device (90 days on the holder and cord) against defects in materials and workmanship; repair, replacement or refund, with shipping covered in the US and Canada. The full terms are on the warranty page.
Yes — botOS updates over the air. New agents, tools and improvements arrive on the device itself; you don’t plug it into anything.
Something quick?
The "?" assistant answers device and order questions instantly, any hour. It can't see your order — for anything about a specific order, email us.